Sistema Technologies is well versed in Application Development. The DIR DBITS contract defines “Application Development” as follows:
Definition: Application Development means the development of new applications which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.
Examples of included services: researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.
The Texas Health and Human Services (HHSC) agency challenged Sistema with delivering to the Office of the Inspector General an application which fully supported their two business units: Claims Investigation and Field Investigations (fraud and non-fraud investigations). By providing a better control over referral assignments and investigations tracking, the new automated system would help make sure that all referrals are assigned, all investigations are tracked, payments are accurately calculated, and claims are established in a timely manner.
A total of four contractors worked on this project. The project was aimed at making large scale database and service changes to create a system that allows fraud monitoring and prevention. The scope also included large scale data transformations to create elaborate reports for interagency and intra-agency consumption. There were also extensive batch changes, including coordination with outside agencies.
The HHSC Project Manager was highly appreciative of the quality of work as well as the service and flexibility of Sistema management in accommodating budget and staffing constraints. The Sistema staff assigned to the project continue to work on other projects and that is a great testimony to our delivery excellence.